Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at allcarbitz1@gmail.com. Please note that returns will need to be sent to the following address: 57 Alders Road, Wythenshawe, M228FP 

If your return is accepted, you yourself have to provide the funds for the item to be returned. Use any trusted shipping company for example Royal Mail or Evri, and send us proof of postage after doing so. As well as pay a 20% restocking fee. 

You can always contact us for any return questions at allcarbitz1@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exchanges
We do not accept exchanges as all our items are priced differently. 

Cancellations 

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. Orders will be processed up to an hour after they have been placed after this hour orders cannot be cancelled and refunded. If the order has already been fulfilled and began its shipping process the order will not be cancelled. 

You can always contact us for any cancellation questions at allcarbitz1@gmail.com. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return and refund, please contact your bank.