Shipping policy
Shipping Policy
Last updated: 30 August 2026
At ALLCARBITZ, we aim to make ordering your automotive accessories simple, secure and hassle-free. We carefully package every order to help ensure your items arrive safely and in excellent condition.
Order Processing
Orders are normally processed within 1–3 working days after payment has been successfully received.
Once your order has been dispatched, you will receive a confirmation email containing your tracking information where tracking is available.
Please ensure that your delivery address and contact details are correct before completing your purchase. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided at checkout.
UK Delivery
We currently offer delivery throughout the United Kingdom.
Estimated delivery times are:
- Standard Delivery: approximately 2–5 working days
- Tracked Delivery: approximately 2–4 working days, where available
Delivery times are estimates and are not guaranteed. Delays can occasionally occur due to courier services, adverse weather, public holidays, or circumstances outside our control.
The delivery option and applicable postage cost will be displayed at checkout before you complete your purchase.
International Delivery
International delivery is available but prices may vary on regarding where we are shipping too. Only tracked delivery available for international products.
Delivery times and costs vary depending on the destination, courier and size of the order. Any applicable customs duties, import taxes or other charges imposed by the destination country are the responsibility of the customer.
Customers are responsible for ensuring that the products ordered are permitted for import into their country.
Tracking
Where a tracked delivery service is used, tracking details will be provided once your order has been dispatched.
Please allow some time for tracking information to become active after dispatch.
If your tracking information shows that your parcel has been delivered but you have not received it, please contact the relevant courier in the first instance.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact the delivery courier for an update. we can try aid as best as we can.
For orders sent using a tracked service, we will need to wait for the courier's investigation before we can provide a replacement or other resolution.
Please note that delivery times are estimates and occasional delays may occur.
Damaged Parcels
We package orders carefully to minimise the risk of damage during transit.
If your parcel arrives visibly damaged, please take photographs of the packaging and the item before disposing of anything and contact us as soon as possible.
If an item arrives damaged, please contact us with your order number and photographs of the damage so that we can investigate and assist with the appropriate resolution. We may not be able to help so also contact the courier as well as they will be able to help with compensation.
Incorrect or Incomplete Delivery Address
Customers are responsible for providing an accurate and complete delivery address at checkout.
If you realise that you have entered an incorrect address, please contact us as soon as possible. We will try to update the address before the order is dispatched, but we cannot guarantee that changes can be made once an order has been processed.
If an order is returned to us because an incorrect or incomplete address was provided, additional postage may be required to resend the order.
Split or Multiple Shipments
For larger orders or orders containing different products, we may occasionally send items separately. If this happens, you may receive more than one delivery and, where applicable, separate tracking information. Additional funds will be required to do so.
Delivery Issues
If you experience any issue with your delivery, please contact us with:
- Your order number
- Your full name
- Details of the issue
- Photographs where relevant
- Tracking information, if available
We will review the situation and work with the delivery provider where necessary to resolve the issue.
Contact Us
If you have any questions regarding shipping or your order, please contact us through the contact details provided on our website.